Snapdeal.com — They making me fool from 12 days not delivering my product and now they cancel my order by themselves. | |||||
Hi sir, I order my product from snapdeal.com (mCommerce Online shopping)on : Date :- october 21, 2015. Order ID: [protected] Product :- Asus Nvidia Geforce Gtx960 2 Gb Ddr5 Graphics Card. I order my product from snapdeal on 21st oct 2015, I mention my banglore address and they send it to mahesana, Gujarat.On 25st oct 2015 I call customer care and told them that you send my item to my old address.So pls send my product to banglore address Which I already mention in address coloum. Customer care executive told me Sir you will receive your product on 27 oct 2015 and said that its our fault. Till 4 nov I am complaining to snapdeal and jojavas for my product now they cancel my product.My product Emi is started.Then again I call Snapdeal executive for my pending query they say you talk to gojavas for your query.Icall gojava courier service they told you will receive your product in 4 to 5 days.Still I was waiting for my item and yesterday they cancel my product. I mention this address: Khemsingh, FF NO 7 OLD NO 4 RICHMOND TOWN ROSE LANE RICHMOND TOWN BENGALURU - 560025, Richmond Road, BENGALURU Karnataka I hope you will take strict action on snapdeal. Kunwar Khemsingh, Was this information helpful? | |||||
Snapdeal.com customer support has been notified about the posted complaint. | |||||
4 Comments | |||||
Comments
Dear Kunwaŕ R Khemsingh
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Thanks,
Snapdeal Team
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Thanks,
Snapdeal Team
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
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Snapdeal Online Team