[Resolved]  Snapdeal.com — timex tw00zr112

Address:Lucknow, Uttar Pradesh
Website:Snapdeal.com

I am raise a return request for dont have warrenty card on the box and no user manual on on box.but sanpdeal close my retrun request just mail me the invoice is warranty card.the dont contact me through call.but i am worried about it.so i want to return the product and refund my money but i dont get the return Request options on sanpdeal app.so please help me.i want my money and want to return the product.
Order id--[protected]
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Sep 18, 2018
Complaint marked as Resolved 
The Contact me after the complaint posted within 24 hour.and the accept the return Request within 12 hour.and after pick up the refund me within 8 days.thank you.
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2018
Snapdeal.com Customer Care's response
Dear Suvrasankha,

Hope you are doing well.

We are sorry for the unpleasant experience you’ve been through. We wish to inform you that the refund against your order from our end has been completed.

Regards,
Team Snapdeal
Complaint comments 

Comments

Mera suburder I'd [protected]
Muje coll aarahahe aapko praij lagahai gadi aap mere A/c no barpar 5999 rs bhardo aapko aapka praij aapke A/c me daldiya jayega please bataiye ye sahi me hai ya fraud college hai please help me
Vinod Chillarge's reply, Sep 7, 2018
Ambajogai
Snapdeal.com Customer Care's response, Sep 25, 2018
Verified Support
Dear Vinod,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal
We had ordered n Samsung cartridge MLT D111S order id : [protected]. Instead of a new Samsung cartridge, we were been delivered a fake, used, refilled cartridge packed in Samsung product box. This amounts to blatant fraud and cheating the customer. Our complaint to the customer care has evoked no response.
Snapdeal.com Customer Care's response, Sep 25, 2018
Verified Support
Hi Geddalahalli

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks
Team Snapdeal

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