[Resolved] Snapdeal.com — Unauthorised transaction of KlickPay (Snapdeal)

mail2abhi12

from Ahmedabad, Gujarat

Address:	380005
Website:	www.snapdeal.com

This company charge my bank account, without my knowledge.
I have not authorised this transaction and it has been done without my knowledge. I need immediate reversal.

It's rs.1000.00.
Debit: KLICKPAY
Ref. no : [protected]
Dated: 09/01/2017

They are subsidiary of snapdeal, but snapdeal customer care executives are not responding on this. They are regularly saying to mail all details on their care mail id. I have done that also but still not find any proper response from their side.

This is clearly a cyber crime.

Please do something asap.
my registered email id on snapdeal is: [protected]@gmail.com

I am also attaching snapshot of my bank ac for reference.

+1 photos

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Feb 18, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2017

Snapdeal.com Customer Care's response Dear mail2abhi12,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal