[Resolved] Snapdeal.com — wrong item delivered and not replaced

Treezarai

from Bengaluru, Karnataka

Address:	411040
Website:	Snapdeal

Hello,
I had made an order of fastrack womens watch but the product delivered to me is sonata mens watch.
I have put replacement order as well but havent received and message from your side
Its a prepaid order and a gift to someone
Kindly replace the order as soon as possible.

Order details are as follows
Fastrack black dial analog womens watch 6109sm02
Replacement ticket id 43663384
Cost 2380
Prepaid item

I had put replacement request on same day of delivery but i have still not received any response

Treeza rai

+4 photos

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Oct 24, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2017

Snapdeal.com Customer Care's response Dear Treezarai,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal