[Resolved]  Snapdeal.com — wrong laptop battery not refunded money order id [protected]

Address:360003
Website:Www.snapdeal.com

Hello
My order id [protected]
I have been notifying since the day i requested to return that snapdeal will collect wrong battery and refund my money to the account.
Till now no one came to collect nor i recieved my money back and now i can see return request closed.
I haven't receive any call nor no one came for it.
Is this the way you are handling your customers??
I want answer otherwise i have to take legal action
Aziz makda
[protected]
[protected]
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Oct 25, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Sep 22, 2017
Snapdeal.com Customer Care's response
Dear Aziz Makda,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,

Team Snapdeal
Complaint comments 

Comments

Sir... I am order item Lenovo Ideapad Original Laptop Battery Of The Model L08L6Y02. But snapdeal company delivered Lenovo Ideapad Original Laptop Battery Of The Model L09L6Y02. This company Not Replace or return my laptop battery. (Order ID: [protected] Rs.2160/-)

Snapdeal.com Customer Care's response, Sep 22, 2017
Verified Support
Dear Rajeshkumard,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

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