Snapmint — Egal Notice Misleading Trade Practice and Denied Return (Order #[protected]

I purchased a Flu Mattress via Snapmint (Order ID:[protected]. I requested a return, and both Snapmint and Flo Mattress refused to process it — each blaming the other. I was never informed at purchase that returns are not allowed on Snapmint purchases.

This is a violation of consumer protection laws and misleading business practice.

I now demand a full refund AND to retain the mattress as compensation for the mental stress and inconvenience caused. If not resolved within 72 hours, I will:

File a complaint via alternate legal forums like ConsumerComplaints.in, Trustpilot, MouthShut, and RBI Escalation

Stop EMI payments via a formal dispute with Snapmint’s NBFC partner

Publish a detailed post on Twitter, Instagram, LinkedIn tagging your brands for public awareness

You are now officially on notice.

Regards,
sivaranjani
[protected]