Snapmint — Pc components missing

I received a incomplete product with missing components, first they said the missing components will be delivered separately later they said they will return or replace the product, after 2 weeks they said pickup will be done within 2 days, I’ve waited for almost 1 month I have contacted them almost every day, still no proper answer from them.
For last few days they are asking me to pay the emi for that product, how I pay the emi for missing product
Stop my emi and refund my money. I am waiting for 2 month not solved my problem

I order pc ... Dec - 8 - 2024
They delivered... Dec - 17- 2024
My order id[protected]