[Resolved]  Snapmint — Refund amount for the payment

Hello, I wanted to purchase the mobile moto g10 power using my hdfc debit card EMI option. Initially, I paid 2100rs and was waiting for the order. However I got a notification that the price is increased I have to pay 2500rs as the difference amount additionally but unfortunately in two days I got a notification stating the product is out of stock and I chose the refund. I did get the 2100rs refunded but the 2500rs is still pending. Despite raising several tickets there has been no clue about my hard earned money paid out of trust upon your company. Kindly refund the balance amount ASAP which will retain my trust in your organisation's ethnicity. I have attached all the required screenshots to validate the same for your perusal. Iam hoping get my money back that in my account which I have made the payment.
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Feb 14, 2022
Complaint marked as Resolved 
Got a call and it was resolved and Money got refunded
 
3 Comments

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Dear Bheem Shanker,

We apologize for the inconvenience caused to you. We have escalated your issue to our team. We will get back to you within 24-48 hours.
Vbheem's [Complaint's author] reply, Feb 9, 2022
Still there is no response from your end. Requesting you to refund the amount ASAP
Dear Bheem, We apologize for the inconvenience caused to you. Your amount was refunded on 08/02/2022. Please find the UTR number of your refund- [protected].
Hello I'm Jyoti laskar I ordered a mobile on snapmint which is I phone 11 and I pay the down payment and clear the all policy then I waiting for the order I checked the order and I see my order was refunded I couldn't do anything . What's the problem with my order snapmint please fixed it I need the order .

Refund amount for the payment - Comment #4000501 - Image #0

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