Snapmint — refund not received even after 12 days

 
1 Review
Devad (Shivnagar) ,House No. - 788/K ,Room No. - 2 ,New Panvel ,Navi Mumbai, Raigarh(mh), India
 jonathansp95 on May 15, 2019
Order ID : 947569
I ordered a mobile phone on MAY 1 which was around 14k and did a down payment of 2800 Rs and monthly installment was around 3773 Rs. After 4 days i.e 4/5/2019 I received a mail from pay u money that a refund has been initiated and my product is cancelled. I was not even a chance of knowing and asking why my product was cancelled. Only the amount and transaction id was mentioned in the mail and no proper date was given in it.So I waited for 3-4 days and still the money was not deposited into my account. I tried reaching it by calls and emails but no response was given to me. But somehow after 2 days they sent me a mail that i will receive my amount in 4-7 business days . Today's 12th day and no still money hasn't been deposited into my account. And after that mail there is no single response from snapmint. Very poor customer service. Sent them a no. of emails and did calls but no response and after reading these consumer complaints I'm a bit bit. And now I'm in need of that money and they are toying with me. Please help me

refund not received even after 12 days
refund not received even after 12 days
refund not received even after 12 days
Updated by jonathansp95, May 15, 2019
Im a bit scared*
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Snapmint - refund not received even after 12 days

    Contact Information

    Company:Snapmint
    Devad (Shivnagar) ,House No. - 788/K ,Room No. - 2 ,New Panvel ,Navi Mumbai, Raigarh(mh)
    India

    Website:
    Add Company Information