Snapmint — unresponsive behaviour and mistakes in cibil records

Address:

411006

This is one of the irritating and careless emi site. I took refrigerator by using snapmint emi and it affected on my cibil score even my installment has been deducted on time. When you check your cibil it shows "personal loan" instead of "consumer durable loan" and shows as "overdue" even it is deducted through ecs. And if you try to contact them, them somehow do something to their contact number and you wont be able to contact them unless thiey call. I would suggest to all please do not take any consumer durable via snapmint.

9 april 2018

And it goes on, no single reply to my emails and as usual both landline numbers are not reachable.

11 april 2018

Still no reply from snapmint. They promised that they will solve this issue at earliest.

I have reapplied to personal loan and again it is rejected as it is still showing as personal loan instead of consumer durable loan and amount is overdue. They have changes their landline contact numbers and if i try to contact on the same it says all customer care executives are busy. How can my single call are not being attended in entire day.