Snehanjali Electronics — Unethical behavior

Address:

421301

We went to snehanjali electronics Kalyan west to purchase AC. We finalized the AC from Voltas and that was the last piece available and we were guaranteed by the sales executives that nothing will happen to the AC and it will be fully functional and we will take care in case there is any issue. The AC was delivered and during installation the technician noticed defect in the AC and so we complained at the shop and then we had to put more money and buy a new Godrej AC and we were again assured that the defected ac will taken back and new AC will be delivered. We requested them to do the installation once the AC is delivered as we both are working and scheduling our time is difficult. Today is the third day the ac is still not installed and on complaining the person in charge is using un -ethical languages and also the technician are using foul languages and after talking to store they person in charge for delivery and installation says you come to the store and take back the installation charges paid for which he will provide cheaque. This is utter nonsense and pathetic service.