Sodexo India — 15k not credited into my account despite of several followups

Website:Sodexo.in

My card was in dormant state as i was not using it from last year, so the balance of ruppes 14990 was not reflecting under my account. Then as per sodexo cust care, i had completed my full KYC and also the account got activated. The balance is showing up as 0 till date, its more than a month now and still they are raising the internal complaint tickets and asking me to wait for another 7 working days at end of every call. Its going on and on..
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