Sona Water Solutions — Aqua Grand Water Purfier (Sona Water Solution) cheating...

Address:

Bangalore, Karnataka

Hi Team, I took Aquagrand water purifier from “Sona water solutions” through their sale person with 2 year of warranty on 12-sep-2014 and just after 3 months, Water purifier started giving me problem like taking time to fill full water ~ 6 hrs (which was half & hour earlier at time of purchase) and TDS above 160 (which was ~30 at time of purchase). I was following up with Sona water solution Area manager for almost 3 months from Dec-14 to till now but they answer I always got (Technical person will come tomorrow) even 3-4 times few members came and eventually saying there are some problem in membrane or pump. we will come tomorrow 7 rectify it but tomorrow never turned up. Hence after frustrating / disappointed a lot with these Sona water fraud guys and I putting up this complaint and bringing it to your notice so that other customer are not cheated and do not face such kind of issue. I would really appreciate your help to bring this on to consumer forum so as I get the problem rectified. Also, I would suggest others to not to turn for “Sona Water Solution” as their services are really frustrating and cheating the customers. Regards, Anand