Sonalika — Tractor DI 60 Start Issue

Dear Sir

We appreciate you making us aware of your negative experience and we apologize for the inconvenience caused to you, We strive to provide excellent customer service in a timely manner,

Hence let us know if you have any additional questions, concerns, or comments.

Kindly share your contact number, State and tractor Chassis & model number to contact you as soon as possible .

For more information or query please reach us at [protected] IVR Option-2).

Thanks,
Sonalika Family

Dear Sir

We appreciate you making us aware of your negative experience and we apologize for the inconvenience caused to you, We strive to provide excellent customer service in a timely manner,

Hence let us know if you have any additional questions, concerns, or comments.

Kindly share your contact number, State and tractor Chassis & model number to contact you as soon as possible .

For more information or query please reach us at [protected] [protected]IVR Option-2).

Thanks,
Sonalika Family

Sir, my name is Vipin Tanwar. I live in a village called Sutana in the Haryana district, and I am a small farmer. With great difficulty, I bought a Sonalika 60 DI tractor from the Panipat Agency, Yogesh Tractor, located at Barast Road, Noorwala, Panipat - 132103. The agency people cheated me. The Sonalika 60 DI comes in two models: a South model and a North model, and they did not provide me any information about this. When I brought the tractor home and started working, problems began to arise. When I filed a complaint, the agency sent someone to take a look at the tractor and informed me that I had taken the South model by mistake. Now, no one is listening to me. The owner of Yogesh Tractor speaks rudely and is not helping me at all.
I was given a faulty tractor for 6 months. The company people have changed its gearbox 5-6 times, it runs for 5-6 days and then breaks down again. Sonalika is not trustworthy; they do not help and speak rudely. They are deceiving all the farmers by selling faulty tractors like what happened to me. No one should buy a Sonalika tractor
Sir, I have been given this faulty piece by the agency, and in just 6 months, I have received so many complaints. Please help me by changing this tractor and returning my money. Otherwise, if I don't get help, I will have to file a case in consumer court. Please resolve this for me.