Sonar Bangla Gas Service — Gas supply

Address:

Kolkata, West Bengal, 700107

I am an indane gas consumer (Consumer no.3124). My service provider is "sonar bangla gas service, 147, anandapur, p. S. Anandapur, kolkata-700107, code no. 207079". I have booked my cylinder on 02.10.2016 but till date it is not delivered. Last 15 days i tried to contact to them over phone but none responded. Lastly 3 days before i contacted them over phone and i was asked to bring the empty cylinder for hand delivery. To day when i personally went to the dealer and requested him to deliver me the refill. He refused to deliver though some consumers were getting refilled cylinder. When i request him about my urgency he was using filthy language and refused to deliver me and warned me not to pursue more. Suddenly he was furious and noted my consumer no and threatened me as to my gas connection would be suspend shortly. Even in front of the other consumers and public he uttered that he does not care about any sort of complain and grievances.