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Sonovision — Defected product

I had purchased a 551 LTE Samsung fridge and a 7kg Bosch washing machine from sonovision, near diamond park, dwaraka Nagar, vizag on 25 Dec 16. bill no. SE- 13184. I have been delivered the display model without my consent and that too with a broken key lock. Despite of filing a complaint in there showroom by visiting them and also with Samsung.. the problem is still not rectified. The company is not taking the responsibility at all now.. and not responding properly.
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    Visakhapatnam
    Andhra Pradesh
    India

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