SOTC — Bad service and inconvenience

Address:

New Delhi, Delhi

I and my husband book a tour package to australia dated 23/12/2016 to 03/01/2017 of rs310000/- each.you have cheated us because u have given the same package to other persons rs270000/-. your service is poor. u have provide us the air tickets of jet star air line. this is worst air line. other peoples u have provide other air line service.one side your team on dated 21/12/2016 inform us
that your visa has been cancelled.After discussion with sotc team they inform us that your visa has been clear. in other side our visa was already clear dated 15/12/2016. this show the mentality of sotc.in which hotal we stay that was not satisfactory and worst. on dated 31/12/2016 we were at
sydny. on dated 31/12/2016 was not free day.you have not provide the transport to go tour place and other places. on dated 01/01/2017 and 02/01/2017. At that time we was on austrlia tour.you have waste our two to three days because we are unknown that area. so we want excess amt you charge from us.
thanks.
dr preeti kaushik
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