SOTC — cheat

Address:Kolkata, West Bengal, 700047

Hi - i booked a package - hills of karnataka through sotc on 10th of may. I paid them the full amount then and there. I got minimum 10 calls about the package and payment link. But once the package is booked and paid they totally forgot me. When i contacted them again on 14th (I am supposed to travel with family on 19th) i was told that all hotels of ooty are booked, which is a lie because i can see that hotels are available. Also why did sotc slept after taking the full amount without booking hotels. I mailed them, no response. I called them and most of the time i had to ait on line for 20-30 mins or else i was told that they will call back and they frequently never did. They even had the gall to tell me to travel to mysore when i booked and paid for ooty. This is a cheat organization.
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Dear Mr Banerjee,

We thank you for your feedback and comments. We wish to confirm that your query dated 14th May 2018 has been resolved by us.

Thanking you,
SOTC Customer Care

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    7th Floor, Tower A, Urmi Estate, 95 Ganpatrao Kadam Marg, Lower Parel West, Mumbai, Maharashtra, India - 400013
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