SOTC — Europe Trip cancelled so want money to be refunded

Address:Mumbai
Website:SOTC

I along with my parents (total eight people) booked for Europe trip in the month of April 2020. Advance amount was paid for travel and other expenses (approx.: 5 Lakhs). However, due to Corona Pandemic our trip was cancelled. Since then we are trying to contact the company but there is no response from their side. It is a hard earned money and so I am not in a mood to forgo this.
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    SOTC Phone
    +91 77 1504 4444 [for Booked Customers]
    SOTC Address
    7th Floor, Tower A, Urmi Estate, 95 Ganpatrao Kadam Marg, Lower Parel West, Mumbai, Maharashtra, India - 400013
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