SOTC — I need my money back, what they committed and not served

Address:

K1, Block 5, Raj Paris harmony apartment, Surya Nagar, medavakkam post office

This is with reference to my Shimla and manali trip. I would like to share few feedback after my trip.

Driver was not cooperative at all throughout the entire trip. Every time if asked for a rest break there is no response from him and he is not even stopping the vehicle for a break despite several times of information as well. Doing his personal delivery works on the go and making us wait for more time and almost we got up with Traffic police checking twice for breaking traffic rules. Please do understand that we already have a language problem and this driver was also having some attitude problems and it was not even a good trip travelling with him.

And as you have mentioned I haven’t received any picnic lunch/water bottle/surprise gift /snack box anything as per your package and whenever I ask for those, I don’t get a reply.

I have been made to wait for more than 1 hour in Manali and that was night and reception guys told there is no room reservations on my name.

And for all these blunders I am keep on calling you and which made my trip more worse.

You have to take care of these things as why because we are coming to you. Kindly take necessary actions and I need an update on my request.