SOTC India — Sotc non refunding of cancelled tour basis medical emergency

Address:Nagpur, Maharashtra, 440023
Website:Www.sotc.in

I had done a booking of Europe trip through Sotc for the month of August however suddenly my mom who was one of the passenger got cardiac arrest and so immediately I cancelled the tour and shared all the medical reports with them.In titillating they said they will refund the amount and on that basis I had taken another trip from them.Now they are not refunding the amount stating they charging for cancellation. This is purely cheating. I have paid them 110000 and they bad not provided me any tickets or any confirmation still they are now refusing to reverse the amount.
Kindly help
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Ms.Kar, I have similar issue with SOTC. Can we share the process and steps. Please communicate at rajesh.[protected]@yahoo .com.Thanks

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