SOTC — Not providing support for itinerary

Address:Mumbai

I have booked soct tour for shimla for 2 family, full amount paid and due to one family one of member demise they are not coming. For past 2 months chasing sotc on options but progress is pathetic slow
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    SOTC Phone
    +91 77 1504 4444 [for Booked Customers]
    SOTC Address
    7th Floor, Tower A, Urmi Estate, 95 Ganpatrao Kadam Marg, Lower Parel West, Mumbai, Maharashtra, India - 400013
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