SOTC Nungambakkam, Chennai — worst hotels in the name of budget tour

Address:Chennai, Tamil Nadu
Website:SOTC Nungambakkam, Chennai

We had a worst experience in picking up Great Britain package for 7 nights 8 days in the month May 14 2019.

This was our 3rd trip planned with SOTC. Every time we book for an international group tour either something would go wrong in the beginning or after landing in the tour, but we get convinced by the hotels they provide in the group tour but this time even that did not happen.

They are very smart in giving the hotels at the best and screw in the middle... like any international budgeted or cost saver tour group tour we pick, the shorter stay like 1night they give 4 star properties outside the cities but if there is a longer stay for say more 2 nights the hotels would be like a lodging on cheaper which is not the worth of the money we pay for.

This time when we went for Great Britain all the hotels provided were holiday inn, ibis and atrium but please do not get carried away by the names since even these reputed hotel have low cost budgeted hotels which we came only after experiencing the tour wherein we stayed in Scotland Motherwell in holiday inn express and we are family of 3 and they adjusted the extra bed squeezed in the entrance and we were not even able to enter inside the room. When we asked for this the hotel rep said that all the rooms were like and currently the rooms are full. Then our tour asked whether we could share the rooms with the other family cos all the family who were of 3 had the same problem. Can you imagine in our holiday we have share the rooms with the other family none of them in our group were comfortable in this idea and I tried calling the south regional manager SOTC MR. Rajeev Naidu and it turns out that he was useless option that we had tried out. None of them helped us out and one o[censored]s had to literally sleep on the floor for 3 nights .

If it’s a budgeted or cost saver tour in sotc please do not opt for this kind international group tour operators since you would be experiencing a lot of shocking unexpected changes in the tour and you will not be able do anything about it. You have argue with the tour manager call your local sales team from SOTC nothing would be changed.

Every thing they put in a fancy way of showing the tour will not be the same once you land there and we have return back thinking of messing our valuable holiday time with our family ruined.

Please do think a lot before considering to book a tour with SOTC international group tour holiday packages
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