SOTC — refund initiation

Address:

560079

I had recently booked a vacation package for singapore and upfront i made a payment of 70, 000 in the sotc mela. Due to unavoidable circumstances i had to cancel my trip. Now, sotc is taking ever to refund my amount. It is been more than two months and they never respond to my emails. This has been the most frustrating and disappointing experience with such are branded travel firm. I would never recommend any of my friends to travel with its sotc anymore.