SOTC — splendid europe

Address:	Gandhinagar, Gujarat, 382007
Website:	[email protected]

I have booked for splendid europe tour with sotc on 23-03-17 and confirmed the final rate as rs. 199700/- including all govt. Taxes etc. Which i have mentioned on their voucher/consent letter, the copy of which is enclosed herewith. We are 3 persons in the family for which i have booked the tour and paid an advance of rs.1, 80, 000/- @ 60, 000/- per person by cheque on[protected]. The remaining amount was to be paid before 15 days of the tour date which is 5th july in my case. The tour was to start from 5-07-17 to 19-07-17. At the time of payment of balance amount on 23.06.17, the manager of the sotc, shri anurag has told me that i had to pay the euro rate difference which i declined but he had compelled me to pay the difference which comes to /- rs.10090/-. I had to pay rs. 199700/- * 3 = 599100/- instead they have recovered from me rs. 6, 09, 190/- (Dif. Rs.10090/-) further they are charging 3 euro per day per person for 15 days europe tour towards tip for coach and guide. On the 5th july and 19th july, there was neither coach nor guide provided, however they have charged the 3 euro per person (It comes to 3*3*2 = 18 euro). Further, the guide was provided only at london, rome and paris i. E. 3 days. Remaining 12 days no guide was provided. However the sotc tour operator has recovered the charges of guide. I now request you to help me in getting refund of euro rate difference of rs.10090/- + 9 euro per day (For we 3 persons) for 12 days which comes to 108 euro.
During the tour, i have learnt from my co-travellers that they have not paid euro rate differnce though it was asked by sotc.
Thank you.