| Address: | 500026 | | Website: | SOTC |
Dear sir,
I have booked two tickets "east éurope glimpses" as guided group tour. I have been specifically guaranteed that the group members also will be from hyderabad.
As understood from intenery and as informed by sotc the visa will be arranged by sotc as a group.
After paying the advance money, now sotc informed me that i have to fend myself for the visa and pay rs 6500/- which will be adjusted in the price after handing over the receipt. This is not stated in the intenery. The intenery include visa arrangement by sotc and now i have to fend myself for the visa which is contrary to your commitment.
I have not been advised of the price of the trip finally. As i myself cannot manage the tour, we approached credible agency sotc for arranging the group tour. The sotc visa dealing staff is not helpful to obtain my visa and most uncooperative. The dealing staff is shouting, argumentative and not courteous even to a senior citizens. As we have paid the advance money, we have been left in the lurch and under their mercy.
Let us know what is the option left to us.
Regards
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