SOTC — travel advance paid but not receiving refund after covid

deviprasadp

Address:

SOTC, 42/43, 1st Floor, 8th F Main Rd, near ICICI Bank, Jayanagar East, Bengaluru, Karnataka 560011, India

We had booked in sotc for europe package for 9 people by paying advance between april 16th to may 6th 2020.

But due to covid-19 situation the flight got cancelled and the tour did not happen. Whne we apoorahc the sotc they say they can provide travel voucher but will not refund. But at this dire situation we need the money back instead oif travel voucher which i thinkwe cannot utilize for the next 1 year

Kindly help us to get the money back from sotc

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SOTC customer support has been notified about the posted complaint.