| Address: | Sri Sai Residency C 306, Nallagutta MG Road, Hyderabad, Andhra Pradesh, 500003 |
Consumer no:[protected], booking id 1: gs19005750, date of booking: 10/05/19, booking id 2 : gs19007020, amount paid: :3, 11, 174/- for one booking, date of payment: :18/3/19, mode of payment: online, transaction ids :[protected],[protected], place:europe, the above mentioned company had offered the 4 days holiday package the tour of europe and consumer accepted the offer booked it on 10/05/19 and paid amount of 3, 11, 174/- through online, now the company is not responding to the consumers calls, so he wants to file a grievance against the company. Expectation: consumer expects the holiday package as promised by the company or the refund amount.
Not only that once we have paid the more than half the amount they said if you pay through credit card there would be additional charge of 2% and we had to shell out another 6 thousand extra. We were two couple and were promised to be in same flight and they gave seperate flights and charged extra for that. They are totally threating customers and extract as much money as possible. As the customer would have paid more than half of the amount, and if he cancels they will not refund without their bulky deductions. I am the one coming forward, i do not know how many are just shelling out the money as per their wims and fancies.
Regards
Sharmila jain
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