SOTC — wrong commitment from team of sotc

Address:	421503
Website:	www.sotc.in

Goodevening

I am paresh salvi from badlapur maharashtra, i book thailand package for 8 member for 15 may 2018 from mumbai to bangkok, at the time of booking package the sale executive give us cost 34k per person but at the time of final payment they increase amount from 34k to 36800/- per person, we already mail to sotc related to this but no response is there, because of there sales and service team we give to extra amount for package and for visa.

We are ready to pay all balance amount before 20 days but they only giving wrong commitment regarding out flight tickets and hotel booking, they give us flight ticket and hotel booking on 14/5/2018 on night at 8.45pm, were are departure is on 15 may 12.15pm.

Worst service we face from sotc in india as well as in thailand, poor quality of food, hotel and no one guide us from mumbai to bangkok because of this we lost our luggage on airport.

Never want to book package again through sotc mumbai team.

Regards
Paresh salvi
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