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South Bengal State Transport Corporation [SBSTC]

South Bengal State Transport Corporation [SBSTC] — Amount deducted from account but ticket not booked or generated

Address:721629

I tried to book a ticket from SBSTC official site on 21.04.2023 from Kolkata(Esplanade) to Arambagh for a journey date on 21.04.2023 time is 16:30 and Reference ID is : 34566466.
Money deducted Amount(Rs. 380) from the bank account of Axis bank during online payment but the ticket was not generated due to some error.
This happened from sbstc user account-SK ASLAM ALI, login [protected]@gmail.com.

I again tried booking the same and the second time booking was successful. So i request you to refund the money for unsuccessful booking immediately.
For reference I attached the bank statement and Reference Details.
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    South Bengal State Transport Corporation [SBSTC] Phone
    +91 34 3255 6419 (Corp. Office)
    South Bengal State Transport Corporation [SBSTC] Address
    Burnpur Rd, Court More, Asansol, West Bengal, India - 713304
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