South Bengal State Transport Corporation [SBSTC] Complaints & Reviews

My ticket number tnda37405463. Pnr no. R[protected]. My ticket was for belghorea from contai by digha belghorea depot on 15/12/2019 scheduled at 16:10pm at digha. Conductor denied my booking at contai and not let me to board on bus. Repetedly i asked the conductor to check my ticket but the conductor has replied that "i have no information of such booking"...

I usually 3to 4days in a week, i travel from champadanga to dharmatala (Bishnupur-kolkata, champadanga timing 6:50am). Each & every day, each conductor of sbstc took local passengers & took care, without giving ticket. Almost 10 to 15 passengers travel from siakhala, mosat, jangalpara to dankuni every day. The give fare rs. 5 low than actual fare, and conductor didn't give tickets to them. Some passenger who coming from arambagh, muthadanga...

Today morning around 9.30 a. M. I took an sbstc bus (No. Wb39a1933, route: haldia to nainan, as i can recap) for coming to my office at joka from thakurpukur. Usually the fare varies from rs.7 by local buses to rs.8 by express buses. Accordingly i gave the young conductor a rs.10 note and he issued me a rs.10 ticket. I asked him "usually i have to pay rs.8, is the fare higher in this bus"? He immediately took the ticket from me and returned...

It has been a journey almost of last 3 year's in the dunlop-digha bus timed 5:45hrs from belgharia depo on every week 2-3 times.
But it is experienced that the bus faces technical problems many times. But the issue not resolved.
Today the bus started it's journey by 10 minutes late.
Many times the said bus faces problems on the road.
Driver of the said bus drived in a relaxed mood every day who ever he is.br...

I travelled today i. E.02.11.2019 from durgapur to bankura in your bus with ac. Bus no is wb39a9291, depurture time was 9.25. Through out the jorney the ac was not functining. And due to suffocation i felt bad and ill. My ticket no.[protected]. No one of the staff take steps, neither cancel the bus. I have paid full fare of rs.60/-. As such i am rewuesting to refund the amount for deficiency of service. My contact no. [protected]. If you...

He is a driver who is leading from the front like that passengers can met with accident or passengers get too late to reach destination. A complain already filed against him when he led the bus (Jhargram to kalna, dep time 5.30 am from jgm) to an accident near chandrah near to medinipur.
He come back with more typical abnormal attitude. As on experiences.. He stops the bus a lot more times than a local bus, he compete and make race...

This is to inform that bus number st6 do not follow their usual route after 6pm. Instead of going swasthya bhawan, sdf and webel more, they directly go to college more and passengers of above stoppage has to get down at college more and have to walk from their. All the passengers complaints daily but they do not listen to anyone. Please look into it....

I am a passenger, was travelling from champadanga to kolkata on 16th october, 2019. I requested to give ticket, inspite of he was standing near to me. He told me, i will come to you and take the ticket. The bus is from bishnupur to kolkata via champadanga, champadanga timing 6:50am. After crossing chanditala, i noticed, he went to 6 or 7 passengers and told something to ear of the passenger and gave tickets with smile, one of them also quarreling...

I am a passenger of the following bus.
Ticketno: p[protected] servicename:asansol-kolkata-10:00 journey date:12/10/2019 passengername indrajit. Gayen depttime:10:00 deptplace:asansol seatno:8 fare:170 servicecharge 10, thank you
The bus diverted the route from durgapur to panagarh bazar leaving the by pass. The conductor also picked lical passenger to burdwan who was standing....

I have booked ticket from raniganj to kolkata of sbstc 6607 and i waiting for the bus at the departure point but the bus driver didn't stop the bus on the departure point and my 3 friend already taken from asansol and the bus conductor have check them and my friends already inform them to stop at raniganj flyover but the bus driver didn't stop the bus...

Dear Sir,

I am registering this complaint while still traveling in the sbstc bus. I have booked four tickets on the sbstc bus going from Digha to Barasat on 10th October 2019, 1.15 PM. Bus number was 5138. The first thing that I noticed as I boarded the bus was that it was really dirty. Most of the seats had broken foot holds, AC vents were stuffed with curtains as they were broken. One seat had window completely boarded up...

I had bought one ticket on[protected] vide ticket no.- p[protected], but the bus was cancelled for[protected]. But though i haven't received the booking amount to my respective bank account.
Regarding this issue i had already raised docket no.- 009190 but though no such action has been taken till now.

Kindly refund the same as early as possible....

With due respect i would like to raise a question that why do passengers need to wait for the respective bus for ticket booking. Can't the sbstc ticker booking system be updated to ease passengers ticket booking?
Though there are 3 to 4 number of ticket booking counters at stand. Only one counter used to remain open while other counters beinf closed...

Today i purchased one journey ticket for travelling from durgapur to karunamoyee on 30.09.2019. The ticket details are: ticket no. O[protected]; date of journey: 30.09.2019; departure time from durgapur: 6.50; class: non-a/c. Though the printed ticket fare is inr150, i was charged inr 155. When i asked for the receipt of inr 5 which i paid extra, the counter attendant simply said, nahi milega" request you to kindly look into the matter and...

I want to travel from kolkata to Noinan. Asking a driver(kolkata to Borbhoman), what the destination of this bus? Suddenly he turn and told me, you blind man, can't see broad.I ask him what are you saying. Not only that he told Lot's slang language. I can't write all that. When I told him that, I complain against. Then he told me, you are nothing.you don't no who i am? You can't take any action against me.

I asking a simple...

I am a daily passenger travelling from bagnan to exide nearabout 60kms where digha garia is the only state bus which covers exide more at its route mark. During office time at 8 am this bus passes through bagnan amta more which is a popular bus stop but it does not provide any stop at bagnan willingly. Wb39a0618 is bus no, sbstc buses are the safest one in long drive, thats why i choose avoiding the private buses providing high fare compare...

On 1st sept 2019, mrs labani gayen was traveling from jadavpur to midnapore by sbstc bus no wb39a0961.
She was taken to midnapore sbstc bus depot without any valid reason. Unnecessary harassment done by the staffs as she was carrying a harmonium and they wanted rs. 200 as carrying cost wherever carrying a hermonium without carrying cost is permissible. She was detained forcefully to leave the bus at her scheduled stop at lic more and...

I traveling in sbstc at right now. I take the bus of sbstc on dankuni at 11.30am then confuctor said to me for 140rs then I told to him that i going to panaghar and he said panaghar charge and durgapur same as it is. And he take to me durgapur charge.
Please solved type of defaulter and coruppt persons...because this is the state repotation effected due to these wrong people.

Thankuuu
Rohit singh
[protected]...

Dear sir,
I am jayanta chakraborty here, would like to launch a complaint regarding poor transport facility provided by sbstc. I have booked a ticket from durgapur, city centre to barasat on 13.08.2019 (Tue) and the seat number was 11. The bus started from durgapur, city centre at 13.05 but somehow it got breakdown near muchipara, durgapur at 13.:27 and it doesn't get repaired even after 4 hours being elapsed and i have to returned...

Sir/madam

On august 10, 2019 i bought a book set (Bus no. & name : garia - digha, ticket no. O[protected])

To my dismay, i have not received good condition set and have instead, received the broken set. I am highly disappointed.
To resolve the problem, i would appreciate it if you could replace the broken set with the one new seat. Please let me know as soon as possible what action you propose to take....