South Bengal State Transport Corporation [SBSTC] — Bad service, harrasment, no refund

I booked a ticket the website didn't give the ticket, no mail nothing nor message. The numbers for support were busy and when you click on the link for ticket it takes you to new booking after that I even whatsapped the number but no response. the amount was already deducted for me we were nervously waiting outside then we had to buy another ticket when the the whatsapped number sent the ticket but I already purchased and was asking for refund but they said it's not two are prior but prior to two hours he never gave me the ticket after asking for refund the person disappeared. We are travelling cause of emergency issues why harrass people and keep their hard earned money
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South Bengal State Transport Corporation [SBSTC] customer support has been notified about the posted complaint.
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    South Bengal State Transport Corporation [SBSTC]
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    South Bengal State Transport Corporation [SBSTC] Phone
    +91 34 3255 6419 (Corp. Office)
    South Bengal State Transport Corporation [SBSTC] Address
    Burnpur Rd, Court More, Asansol, West Bengal, India - 713304
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