South Bengal State Transport Corporation [SBSTC] — Behavior of Bus conductor.

I travelled from Karunamayee to Burdwan on 24/08/22, Bus No. - 3576, time - 16:00 from Karunamayee where I had my seat booked. They merged the passengers of two buses i.e. 15:30 and 16:00 in the same bus because of that there was double booking. The bus conductor started arguing and forced me to give away my seat to another passenger who had the same seat booking as me for the 15:30 timing who go up in Dankuni, saying the booking for 15:30 timing is valid. This sort of behavior is highly unacceptable because I had my rightful booking too. At most he can request me to cooperate not force me. Please take some action regarding this.