South Bengal State Transport Corporation [SBSTC] — Bus no 4230 (Karunamoyee to Asansol via Durgapur at 13.30 )- staff misbehaved with handicapped senior citizen and taking passengers when the bus is fu

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SBSTC Bus no 4230 (Karunamoy to Asansol via Durgapur at 13.30 on 6 th January 2021)

I was traveling on SBSTC Bus no 4230 (Karunamoy to Asansol via Durgapur at 13.30 on 6 th January 2021)- with my mother who is a handicapped senior citizen. During the journey they were taking passengers even though the bus is full and they were standing right beside us in a confined space, and no social distancing rule was followed at all. Moreover, they were not even asking the passengers to put on mask. The worst case happen at the dropping point when they were taking passengers again and not even given the old woman (my mother) a space to get down. Rather when I protest both the driver and conductor along with the passenger were screaming at us. Is it how state govt. Is taking care of the senior citizens during pandemic???? I request you to take action on this.