South Bengal State Transport Corporation [SBSTC]

South Bengal State Transport Corporation [SBSTC] — conductor behaviour with the passengers

Aranya mukherjee

Address:

Karunamoyee, Kolkata, West Bengal

The behaviour of the conductor was very rude and bad. He was insulting me and other passengers who where going with me from kolkata karunamoyee to durgapur. Each passenger had one luggage each. If he would have told us politely to keep our luggage where we were sitting then the things wold be better. Then the conductor told that he couldn't see our name in the passengers list. We booked our ticket from sbstc online site. He was literally misbehaving with us. Misbehaving with ladies is not expected with a conductor. If he would have told us politely then the things would have been different. Please improve your luggage facility and conductor's behaviour.

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Comments

Moloy Adhikary

from Powai, Maharashtra

There are 2 busses for Digha from Baruipur, for the AC bus online booking is available, but for the non ac bus SBSTC recruited an agent. I had booked 7 return ticket for journey date 29/12/2018 and return 31/12/2018 on November 2018, there after I need to cancel 4 return tickets around 20 days prior to journey date.
But still now (13/03/2020) I have not get the refund. I am severally contacting the agent RAJU (Mobile No. [protected] / [protected]).
He is severally saying me that in 1 or 2 day he will pay me, SBSTC have not paid the refund to him till now.

Is it a joke ? SBSTC refund process too slow ?? Answer is NO. The agent is a fraud star at BARUIPUR.
I came to know that he is doing such things severally with many of the passenger, who booked ticket through him.

NEED STRONG ACTION AGAINST HIM, SBSTC NEED TO PROVIDE BOOKING FACILITY FOR ALL BUSSES ONLINE, OR AR BARUIPUR BUS TERMINUS NEED A BOOKING COUNTER...

RgdsMoloy Adhikary
[protected]
Baruipur.

ROHIT GHOSAL

I booked my sbstc seat three days before journey...and here the bus driver and conductor doing illegal activities through passenger... i.e. giving reserved seats to local passengers for side income while the deserving passenger stands still even are thrown out of bus...how is it possible!!!

Anamira Mukherjee

The conductor of the bus number WB 39 A 9553 from Asansol to Kolkata timing 2.15 p.m. from Asansol dated 21/03/2020 is extremely bad.