South Bengal State Transport Corporation [SBSTC] — Denied going to the destination(Esplanade) and dropping at the middle of the road.

Whom so ever it may concern, This is to bring to your notice that i was travelling from burdwan on sunday 15th of march 2021 my destination was santragachi. I (age 48 Gen:female)boarded from burdwan of bus no.WB39B6795 seat no.17 total fare taken Rs.85 departure time 10:00 am. Suddenly conductor & driver denied going to the destination and asked to get down from the bus. They forced me and all co passengers to get down at the middle of the road. Conductor & driver misbehaved also denied for refund. This is how i was harrassed. Very unsatisfied with the service. Request to take actions against this case because of some hilarious people the whole body gets a bad name. Hope authority will take severe action on this and make sure this does not happen with any other passenger in future.