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South Bengal State Transport Corporation [SBSTC]

South Bengal State Transport Corporation [SBSTC] — Extra charge taken by Muchipara bus stop counter

Address:Bardhaman, West Bengal

I am going kolkata from muchipara durgapur by bus started at 3:05pm from city center today(12/01/17).Actual ticket fare is 125.But they charged 135 rupees.It happens in muchipara offline ticket counter, Durgapur today.I asked them to return my 10 rupees.They said "It's service charge".I said, " You r giving ticket offline.Service charge is required for online service."Still they didn't return. Kindly take necessary action.
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I have book e-ticket for journey from Burdwan to Salt Lake on 5Feb.'17 at 4.45pm.
Ticket no.P[protected].
But confirmation message yet not received on provided mobile no.[protected] .
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    South Bengal State Transport Corporation [SBSTC] Address
    Burnpur Rd, Court More, Asansol, West Bengal, India - 713304
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