South Bengal State Transport Corporation [SBSTC] — Extreme Misconduct by the Conductor

I, Mrs. Neli Mukherjee, would like to lodge a complaint against the conductor of the SBSTC Arambag - Kolkata (Esplanade) bus (No. WB39A3030) which started from Arambagh bus depot at 16:30 hours on 23/12/2021. I was one of the passengers of the bus (my ticket number[protected] and my seat number was 29. The conductor refused to drop me at my destination and forced me to get down at a point which was far away from my destination. As I kept on requesting him he not only refused to let me get down at my stop but also used abusive language and threatened me to throw away from the running bus. Since 2017 I have been a regular passenger of the SBSTC bus of Arambagh - Kolkata route and never before I have faced such extreme misconduct from any of the stuff. I would like the officials to look into this complaint with utmost seriousness and take necessary steps against the rowdy conductor. Thank you in advance.