South Bengal State Transport Corporation [SBSTC] — extreme rash driving. playing with the lives of a bus full of people. dirty, broken ac vents, broken window boarded with plywood

Address:

Kolkata, West Bengal, 700131

Dear Sir,

I am registering this complaint while still traveling in the sbstc bus. I have booked four tickets on the sbstc bus going from Digha to Barasat on 10th October 2019, 1.15 PM. Bus number was 5138. The first thing that I noticed as I boarded the bus was that it was really dirty. Most of the seats had broken foot holds, AC vents were stuffed with curtains as they were broken. One seat had window completely boarded up with plywood. This was discouraging enough. However when the journey started, I could hardly keep my calm. We were being tossed like luggages in our seat and the bus driver was driving so rashly that we were really fearing for our lives. He always kept trying to overtake any vehicle that was in front of it. We were a bus full of people, we as citizens of this country do not expect government buses to endanger our lives. I hope to reach my destination safely. Very very disappointed. Kindly look into this matter