South Bengal State Transport Corporation [SBSTC] — For extra charge for two bags

Today, we r traveling on the bus from Haldia to Durgapur. I have 2 lagguage bags and 1 school bag which I have kept in front of my seat...They charged 200 extra fee for these 2 bag... Is this right or wrong???? I need immediately action 🙏

Bus no- WB-39B 1680
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South Bengal State Transport Corporation [SBSTC] customer support has been notified about the posted complaint.
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    South Bengal State Transport Corporation [SBSTC] Phone
    +91 34 3255 6419 (Corp. Office)
    South Bengal State Transport Corporation [SBSTC] Address
    Burnpur Rd, Court More, Asansol, West Bengal, India - 713304
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