South Bengal State Transport Corporation [SBSTC] — I'm complaining about seat reservation

Address:

G. T. Road, City Bus Stand, Asansol

Respected Sir,
I have a issue regarding seat reservation in SBSTC Buses. Everyday, I face this issue... There is no proper management at all. Seats are being reserved beforehand and there is no such information regarding the reserved seats and about the passengers prior. Yesterday, I went to my coaching institute in Durgapur. I took SBSTC bus from Asansol to Durgapur, I took a seat and when the bus started after 10-15 mins I got to know that the seat has been reserved by one of the passenger. The Conductor didn't told me beforehand and also there was no prior mentioning of the reserved seats. I was standing all the way in the crowded bus, it was so uncomfortable for me to travel in such a crowded bus. I request you to take proper action against it. I will be highly obliged if you take necessary actions against it.