South Bengal State Transport Corporation [SBSTC] — Karunamoyee to Suri 4.30pm Bus on 7th july,2023

Address:	Karynamoyee Bust stand SBSTC ticket counter
Website:	SBSTC.CO.IN

I had booked seat no. 8 in the 4.30pm Karunamoyee to Suri SBSTC bus. I boared the bus from Airport. I saw someone was sitting in my seat so I requested him to leave the seat. But he said that he was given the same seat from Karunamoyee ticket counter. So I urged the conductor to check this. But he informed me that the officer in-charge of Karunamoyee ticket counter has physically sold all tickets without checking those tickets were already sold in online. For this reason, I had to stand for the entire time not getting a seat. The conductor accused the server issue behind the whole instance. SBSTC server issue has become a regular thing which cause the customers to suffer the most. Moreover the condition of few buses are such worse that sometimes it bearks down middle to journey and passengers had to wait for hours to get the bus replaced. Lastly I want full refund with some