South Bengal State Transport Corporation [SBSTC] — Kolkata Esplanade to Labpur via Kirnahar route poor bus service

Dear Sir, On 04 Jun 22 Saturday I was passenger at sbstc route of Kolkata Esplanade to Labpur via Kirnahar. It was my PNR R[protected] and Ticket No. TR6Z94774463. Today my experience was pathetic about this route bus service. The bus was break down due to break system not working properly near notunhat at about 11:30 AM and that time Bus conductor was unable to arrange any machanic for repairing bus or any other sbstc bus .About one hour all passengers were roaming in this hot summer season.It was my third time incident happened with me. I m requesting to you, please take action.