South Bengal State Transport Corporation [SBSTC] — Luggage ticket

Address:

SBSTC TICKET COUNTER, HALDIA

At SBSTC ticket counter at Haldia for boarding haldia-esplanade bus of 10:25 am towards Esplanade they charged a luggage ticket of Rs.100/- just for an empty computer cabinet. What's more surprising is that they even didn't show a rate chart and at first they were rushing me to board the bus and give the luggage charge to conductor. Considering the succession of events at the booking counter it seems to me that they wanted me to pay the luggage charge to the conductor and didn't wish to issue a receipt. Finally when I pushed for a system generated ticket for the luggage charge they issued me one for Rs. 100/- . This kind of service is highly unfortunate. Hope to see better service next time and please make them a luggage chart ready at hand.