South Bengal State Transport Corporation [SBSTC] — Misbehaviour of some officers

This incident happened with me on 16/10/2021. I was returning with my father from kolkata Dharmatala to Maldanga. Naturally we tried to collect tickets from Dharmatala ticket counter but counter rejected us. So we had seen the buses sit was empty and conductor told us to sit in the bus. So we sitted over the bus .We know that ticket conductor gives the ticket so we haven't responded about ticket to the ticket collector. Near Memari some ticket checker officers reached the bus and was threating us. And generally we asked them what was our problem? Bus conductor didn't give the ticket till now. But they Said that it is our problem and take fine charges 600(fine)+ 190(fare) = 790. But all the government buses from KATWA/KULLI/MALDANGA/KALNA to KOLKATA they don't take fare on time because of full of crowding. No COVID protocol they're maintaining. That time officers don't take any legal action. Officers misbehaved and threatened us. No COVID protocol, no sit limitations in the bus and no rules and regulations after that we were still in the bus then also misbehaved. For a middle class people 790 ruppess is too much. Why officers doesn't take any action when they're not maintaining any rules and regulations. And it is not our fault ticket collector didn't collect any tickets upto that time. It is his fault but we have given fines. I know nothing will do but I just written over here. And why they misbehaved with us I don't know. If they are so serious then they have to write all the rules and regulations inside the bus. And maintain the discipline all the days.

Bus no- WMH/WB 39 4688
Was this information helpful?
No (0)
Yes (0)
South Bengal State Transport Corporation [SBSTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    South Bengal State Transport Corporation [SBSTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    2%
    Complaints
    663
    Pending
    0
    Resolved
    10
    South Bengal State Transport Corporation [SBSTC] Phone
    +91 34 3255 6419 (Corp. Office)
    South Bengal State Transport Corporation [SBSTC] Address
    Burnpur Rd, Court More, Asansol, West Bengal, India - 713304
    View all South Bengal State Transport Corporation [SBSTC] contact information