South Bengal State Transport Corporation [SBSTC] — Money deducted from bank account but ticket not booked

I have booked a ticket from Medinipur to Karunomoyee on 27.02.2021 for my journey on 28.02.2021.I booked seat no. 29 in the bus (departure time from media 6:30 am). An amount of Rs. 118.00 has been deducted from my bank account but ticket has not been generated. Please look up to this matter and please inform from where I can get the ticket as soon possible. Proof of my deducted money attached with the mail.
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South Bengal State Transport Corporation [SBSTC] customer support has been notified about the posted complaint.
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    South Bengal State Transport Corporation [SBSTC] Phone
    +91 34 3255 6419 (Corp. Office)
    South Bengal State Transport Corporation [SBSTC] Address
    Burnpur Rd, Court More, Asansol, West Bengal, India - 713304
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