South Bengal State Transport Corporation [SBSTC] — Not getting my ticket and not refunded my money

On 06/02/20 at 09-42 AM I booked one ticket, seat no 1 for going to Asansol from Karunamoyee for the non-ac bus leaving at 06-15AM .for 10/02/2020.The amount for Rs.185/- was debited from my SB A/c through Debit Card o[censored]CO Bank, but the Ticket was not issued. They informed me due to time lapse the ticket could not beissued . But the amont not yet refunded. Later on I visited your counter at Dunlop and informed byi the attendant that the seat was not booked at 09-42 AM. So I booled the same seat no 1 by giving cash for 10/02/2020. Please refund the amount at your earliest .