South Bengal State Transport Corporation [SBSTC] — Not giving proper information

Address:

Kolkata, West Bengal

South bengal state transport corporation [sbstc] — behavior of the ticket personnel. I sourav routhon 4th may 17, 2017 tkt num[protected] kolkata to asansol. Dep time 15.40 bus num 3221
Today i had gone to karunamoyee to buy tickets for asansol. I had asked for a window seat and had been given seat no.12but i asked for volvo sbstc. But not giving true information they booked cost 350but it was not volvo.. So i requested the person that if volvo is not available plz i will not take but they started shouting and hurling abuses at me. I want volvo which was wbst volvo but they mis guided me and booked the ticket. Where as beside to next counter it was available wbst volvo at 370 so i requested to cancel my ticket or you can take cancellation charge for it but they started shouting. A lady was there whose behaviour was very rudei want to take strict action against this manner and i would also like to remind her that she is getting his salary through our taxes...