South Bengal State Transport Corporation [SBSTC] — Refund against unavailable bus service
S
SADANANDA GARAI
from Panvel, Maharashtra
I had booked a ticket for RS 190.00 on 28th February, 2021 for a journey of A/C bus from Midnapore to Garia reserved upto Esplanade through your sbstc app. But the said bus service was not available. I had failed to cancelled as per your cancellation policy. The booked money is not refunded yet. My question is that why your app is booking the ticket though the said bus service has not been available since long. This is nothing but public harrassment.
Please refund the booked money immediately.
Sadananda Garai
Ticket no.P[protected]
Booking date: 28/02/2021
Journey date: 01/03/2021
Mobile no - [protected]
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South Bengal State Transport Corporation [SBSTC] customer support has been notified about the posted complaint.
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