South Bengal State Transport Corporation [SBSTC] — requested seat not allotted

2 Reviews
Kolkata, West Bengal, India
 Shek M on Jul 11, 2019
On our way from Kolkata to Burdwan on 11-July-2019. SBSTC noCD 13120416 Ticket no. O[protected] at 09:10 AM Bus no. WB 39A 9638
We were 3rd in the que. Requested for seats in the middle as were available. Were given seats on top of wheels. When asked, person in the ticket counter misbehaved. How long will state transport in West Bengal start to think of passengers as valuable customers. Will any action be taken against the employee for yet another complaint? Again proves that customers do not have a choice when availing state services/facilities in West Bengal. Not the first time though, shameless customer service from WBTC / SBSTC.

Complaint Status

[Jul 11, 2019] South Bengal State Transport Corporation [SBSTC] customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0



I have booked Burdwan to Karunamoyee bus ticket for 5th Aug'19 through sbstc onling booking app. The amount for that ticket have debited from my bank account but still I have not received the ticket booking confirmation through sms or mail.

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    South Bengal State Transport Corporation [SBSTC] - requested seat not allotted